Examples of projects and engagements include supply into and retail from hypermarkets, supermarkets, department stores and specialist stores.  

Case study:

Transformation with a hypermarket for the ordering, receipt into store and product availability in store. The store performing above its targets but declining trends in footfall spending. Declining sales due to stock mix, stock shortages and reduced product availability in store. Reduced footfall and loss of sales to competitors reducing average spends, failing customer engagement and customer service.

• Implementation of overhauled operational practices from receipt of stock to full availability in store,
• Installation of restructured practices for customer engagement and customer services, average spend increase,
• Financial measurement of each footprint’s contribution to spend, relay-out and remerchandising of footprints,
• Transformation of skill sets to support sales by increased product knowledge and alternative product choice,
• Recovery of footfall, increased sales, zero stock outs in stores

Contact Michael Keeling today, to discuss increased engagement and return of investment in reorganisations, transformations and turnarounds in your stores and businesses.