Examples of projects and engagements include, transformation of failing order fill, failing returns process, failing stock replenishment, failing stock turn processes, reduction of unpickable stock.

Case study:

Transformation of failing order fill and returns process for national retailer. Stock physically present but not available to be picked, returns not able to be inspected and put back into stock. Increasing numbers of partly fulfilled orders being shipped and backorders having to be cancelled. Loss of sales in stores, customers going to the competition. Multiple fail points not being corrected in the existing pick, dispatch and returns processes and practices.  

• Overhaul, restructure and installation of corrected pick, dispatch and returns practices and processes,
• Restructure and re-layout of internal transport, reallocation of freed up sq. metres,
• Skill sets upgrade and reorganisation,
• Eliminated need to rent additional warehousing, eased cash flow and freed up working capital,
• Order fulfilment increased, back orders reduced and eliminated as not needed,
• Seasonal change planning and trial completed without interruption

Contact Michael Keeling today, to discuss lifting your reorganisations, transformations and turnarounds to new heights.