Examples of projects and engagements include, transformation of patient care and restructure of the patient journey in a psychiatric hospital, serving residential patients, in-patients, out-patients and providing local care in the community. Transformation of the administration of conflicting care plans, competing for the same resources and spiralling drug costs.

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Case study:

Transformation and restructure of patient care, costs and funding for a psychiatric hospital. It was struggling to meet and retain its compassionate health and care services due to increasing demand and costs. Care and treatment in the community was the required option but funding was not supporting this. The hospital was recognised and respected due to its patients care and recovery successes. It needed to regain control of the admissions and discharges based on care plans and not just that drugs were available at the hospital. Two separate conflicting funding channels existed. Costs and funding was capped for care in the community, but not for residential and in-patients. This difference was altering patient diagnosis in order to secure more hospitalisations and regular medication. The hospital exceeding its drugs budget and limited bed availability, but still required to find beds for admitted patients.

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• Clinician’s review of every patient’s care plan and reassessment of in-hospital or in community status was completed,
• Clinical steps and funding requirements created for each patient, dis-charges into community processed,
• Patient transfers from hospital to local community and vice versa gave immediate relief to beds availability,
• Restructure of policies and procedures transformed diagnosis and admissions practices, gave relief to drugs cost,
• Conflict removed from the separate funding channels

Contact Michael Keeling today, to discuss how to accelerate the quality of your reorganisations, turnarounds and transformations in your organisations.