Electronics
Overview & Case Study
Examples of projects and engagements include, turnaround of electronic servicing and repair, offered to retain brand loyalty, required to be breakeven but trading at loss due to popularity of the service and support offered. Transformation of an electronic assembly operation, adverse and increasing order backlog and cancelled orders, pressure on margins.
Case study:
Turnaround of the service, repair and upgrade business of an international electronics company. The business had attracted more than the target audience, short lived initial success as business traded at breakeven, ever increasing demand and previously unexpected, unmodelled, challenges turned success into rapidly spiralling losses. Increasing losses required correction of business model as commercial strategy dictated the business was needed in support of other company strategies.
- Revised model installed, initially breakeven position restored then transformation to profitable position,
- Recovery of distressed trading, achievement of commercial strategy,
- Overhaul of offering for service, repair and upgrade confirmed loopholes, corrected by procedural changes,
- Restructure and reorganisation of screening processes, changes in practices, correction to warranties,
- Revised agreements with suppliers, reducing financial burden,
- Transformation of customer engagement, increased customers, increased revenues at or above required margins
To discuss exceptional margin growth as a result of all transformations, reorganisations and turnarounds in your business